Terms and Conditions

Effective Date: March 12, 2026 Last Updated: March 12, 2026

1. Introduction

Welcome to BrandPen ("we," "us," or "our"). BrandPen is a LinkedIn growth platform operated by an individual based in Quebec, Canada. By accessing or using our service at brandpen.ai (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the Service.

2. Service Description

BrandPen provides tools to help you grow your presence on LinkedIn, including:

  • Post scheduling and publishing — compose, schedule, and automatically publish posts to your LinkedIn account
  • AI-powered content generation — generate post drafts and ideas using artificial intelligence
  • Carousel maker — create multi-slide visual content for LinkedIn
  • Viral library — browse and draw inspiration from high-performing LinkedIn content
  • Analytics — track the performance of your LinkedIn posts

3. Account Registration

To use BrandPen, you must create an account using a valid email address. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the security of your account credentials
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized access

You must be at least 16 years old to create an account and use the Service.

4. LinkedIn Authorization

To publish content on your behalf, BrandPen requires you to connect your LinkedIn account through LinkedIn's OAuth authorization flow. By connecting your account, you:

  • Grant BrandPen permission to post content, read your profile information, and access organization pages you manage, as specified during the OAuth authorization
  • Acknowledge that your LinkedIn access tokens are stored securely on our servers
  • Understand that you can revoke this access at any time through your BrandPen account settings or directly through LinkedIn's settings
  • Remain fully responsible for all content published to LinkedIn through BrandPen

We only request the LinkedIn permissions necessary to provide the Service. We do not access your LinkedIn messages, connections list, or any data beyond what is required.

5. Acceptable Use

You agree not to use the Service to:

  • Violate LinkedIn's User Agreement, Professional Community Policies, or any other LinkedIn terms
  • Send spam, bulk unsolicited messages, or engage in any form of automated mass outreach
  • Post misleading, defamatory, or fraudulent content
  • Impersonate another person or entity
  • Distribute malware, phishing content, or any harmful material
  • Scrape, crawl, or collect data from LinkedIn in violation of their terms
  • Circumvent any rate limits, access controls, or security measures of the Service or LinkedIn
  • Use the Service for any illegal purpose under applicable law

We reserve the right to suspend or terminate accounts that violate this policy without prior notice.

6. AI-Generated Content

BrandPen offers AI-powered features to help you draft and generate content. Regarding AI-generated content:

  • No guarantees — We do not guarantee the accuracy, quality, originality, or performance of any AI-generated content. AI outputs may contain errors, inaccuracies, or biases.
  • Your responsibility — You are solely responsible for reviewing, editing, and approving all content before it is published to LinkedIn. Once published, it is your content.
  • No virality promises — We do not guarantee that any content (AI-generated or otherwise) will achieve specific engagement metrics or go viral.
  • Third-party AI providers — AI features may use third-party language model providers. Your prompts and generated content may be processed by these providers subject to their own terms.

7. Intellectual Property

  • Your content — You retain all ownership rights to the content you create, upload, or generate using BrandPen. We do not claim ownership of your posts, drafts, carousels, or other content.
  • License to us — By using the Service, you grant us a limited, non-exclusive, worldwide license to store, process, and transmit your content solely for the purpose of providing and improving the Service.
  • Our Service — The BrandPen platform, including its design, code, features, and branding, is our intellectual property. You may not copy, modify, distribute, or reverse-engineer any part of the Service.
  • Feedback — If you provide suggestions or feedback about the Service, we may use it without obligation to you.

8. Payment Terms

Subscriptions

BrandPen offers paid subscription plans billed on a recurring basis (monthly or annually). By subscribing, you agree to pay the applicable fees as displayed at the time of purchase.

Billing

  • Payments are processed securely through Stripe. We do not store your full credit card information on our servers.
  • Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.
  • Prices may change with at least 30 days' notice. Continued use after a price change constitutes acceptance.

Refunds

  • We offer a refund within 14 days of your initial subscription purchase if you are unsatisfied, provided you have not extensively used the Service during that period.
  • Refunds for renewals are generally not provided, as you can cancel at any time before the next billing cycle.
  • To request a refund, contact us at support@brandpen.ai.

Cancellation

You can cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period.

9. Service Availability

  • BrandPen is provided on an "as is" and "as available" basis.
  • We do not guarantee uninterrupted, error-free, or secure access to the Service.
  • We may perform maintenance, updates, or modifications that temporarily affect availability.
  • We are not responsible for downtime, data loss, or failed scheduled posts due to LinkedIn API changes, outages, or rate limits.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • BrandPen and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, profits, data, or business opportunities.
  • Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.
  • We are not liable for any actions taken by LinkedIn regarding your account, including suspension or restriction, that may result from your use of the Service.

11. Indemnification

You agree to indemnify and hold harmless BrandPen and its operator from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your content, or your violation of these Terms.

12. Termination

  • By you — You may delete your account at any time through your account settings. Upon deletion, your data will be removed in accordance with our Privacy Policy.
  • By us — We may suspend or terminate your account at any time if you violate these Terms, engage in abusive behavior, or if we discontinue the Service. We will make reasonable efforts to notify you before termination, except in cases of severe violations.
  • Effect of termination — Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including limitation of liability, indemnification, and governing law) will remain in effect.

13. Modifications to Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada. Any disputes arising from these Terms or the Service shall be resolved in the courts of Quebec, Canada.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact

If you have questions about these Terms, contact us at:

Email: support@brandpen.ai